Having bugs in software applications is not uncommon, including QuickBooks. Users frequently encounter various errors such as stemming from software code issues and many from user actions. One of the major error is QuickBooks Error 6190, is the part of the 6000 series of errors related to company, transaction files. Errors like this can significantly impact the data stored in your QBW file. Therefore, backing data up is crucial.
This post will provide information about QuickBooks Errors 6190 and 816. Highlighting their causes, reasons, and resolutions. For more guidance, connect to our team at +1–844–712–2521 and discuss with certified professionals.
What is QuickBooks 6190 and 816 Error Code ?
QuickBooks 6190 and 816 Error Codes state that any if file fails to open when another user is logged in single-user mode. This issue can be resolved by switching from single-user to multi-user mode. Users may see the following error indication on screens:
“QuickBooks could not open the company file on the hosted computer.”
Some Causes of QuickBooks Error 6190 and 816
1. Mismatch Between Files:
The transaction log file (TLG file) may not align with the company file. The TLG file records all transactions conducted by the company and is automatically saved by QuickBooks. The file is stored as `(name of the company file).qbw.tlg`, which cannot be converted into a Company Data File (QBW). As a result, QuickBooks displays errors 6190 and 816 when the “QBW” file does not correspond with its linked “TLG” file.
2. Update Failures:
The error may also appear if a user updates the company file on a different computer without updating the transaction log file.
3. Single User Mode Access:
The issue can arise if another user accesses company files in single-user mode.
4. Data Corruption:
Data corruption in the QuickBooks data file can lead to this error. Therefore, it is essential to identify and address data corruption.
Signs of QuickBooks Error 6190 and 816
- The error code appears on the screen, crashing the active program window.
- The system freezes intermittently.
- Mismatched transaction logs and company files result in a corrupted company file.
- The system runs slowly and becomes unresponsive to keyboard inputs.
Fixing QuickBooks Error Codes 6190 and 816
Several solutions can be employed to resolve this error effectively.
- Use the QuickBooks File Doctor Tool
Before troubleshooting, ensure that you have the latest version of QuickBooks. If not, update it first. Then, use the QuickBooks File Doctor tool:
1. Download QuickBooks File Doctor from the official Intuit website.
2. Install and Run: Log in as an administrator and run the tool.
3. Select Options: Two options will pop up:
- Both File Damage and Connectivity
- Network Connectivity Only
Choose the first option, which identifies the damaged file and resolves error 6190.
4. Provide Admin Password: Enter your admin password when prompted.
5. File Location: Indicate whether the company file is stored on a workstation or server, then select “Proceed.”
Solution 2: Fix the Mismatch
If the issue persists, you may need to address the file mismatch:
1. Locate the Company Folder: Find and open the folder containing your company file.
2. Rename .ND and .TLG Files: The TLG file and company file will share the same name but have different extensions. Rename them by adding “.OLD” to the end of the file name. For example:
- `company_file.qbw.nd` becomes `company_file.qbw.nd.OLD`
- `company_file.qbw.tlg` becomes `company_file.qbw.tlg.OLD`
3. Exit and Reopen QuickBooks: Exit the folder and open QuickBooks to check if you can log in to the company file.
Solution 3: Single User Mode Check
1. Restart the Computer: Restart your system to refresh it.
2. Copy Data File: Move the data file to your desktop or another location.
3. Return to Original Location: Copy the data file back to its original location.
4. Sign into QuickBooks: Enter your credentials to access QuickBooks.
Make sure no other users are logged in while performing these steps.
Solution 4: Update QuickBooks Software and Backup Files
If you updated the company file on a different system without updating the transaction log file, follow these steps:
1. Update QuickBooks:
- Go to the Help menu.
- Select Update QuickBooks Desktop.
2. Select Options: Head to the Options tab and choose “Mark all.”
3. Save and Update: Click on the Save option, then select Update Now, and hit the Reset Update box.
4. Get Updates: Click on Get Updates.
5. Restart QuickBooks: Close QuickBooks on getting an update message.
6. Reopen it.
7. Check if the issue persists after rebooting your system.
Additional Methods for Fixing QuickBooks Error 6190 and 816
If the above methods do not resolve the issue, try the following approaches:
Method 1: Use the QuickBooks Refresher Tool
1. Close QuickBooks on All Systems.
2. Download the Refresher Tool from the Intuit website.
3. Open the Tool: Search for `qbrefresherv1.exe` in your downloads and run it.
4. Click on the “Fix my QuickBooks” tab. Wait for the diagnosis to complete.
5. Open QB and check if you can access the company files.
Method 2: Update Windows
1. Open Settings: Click on the Start menu, then select Settings.
2. Update and Security: Navigate to the Update and Security option.
3. Now, check for Updates by clicking on the Windows Update tab. Next, Check for updates.
4. Reinstall QuickBooks: After updating, reinstall the QuickBooks software.
Method 3: Repair Windows Registry Files
1. Open the Start Menu: Search for “Command.”
2. Run Command as Admin. Press `Ctrl + Shift + Enter` to open the command prompt with admin rights.
3. Enter Regedit: Type `regedit` and hit Enter.
4. Export Registry Files: Find the key linked to the error, click Export, and save it with a .reg extension.
5. Follow On-Screen Steps to repair registry files.
Method 4: Remove Temporary Files
1. Open the Start Menu: Click on the start button and type “Run.”
2. Enter Cleanmgr and Type `cleanmgr`. Click Enter.
3. Go to the disk cleanup window. Select junk files and click OK.
Method 5: Install QuickBooks Database Server Manager
1. Download QuickBooks Database Server Manager on the server.
2. Update the Manager: After installation, go to the Start menu and enter “QuickBooks Database Server Manager.”
3. Reboot the Server: Once updated, reboot the server.
4. Open QuickBooks: Launch QuickBooks on all workstations.
Method 6: System Restore
1. Open System Restore: Press the Windows icon and search for “System Restore.”
2. Follow On-Screen Steps: Follow the prompts to complete the restoration process.
3. Continue Using QuickBooks: Check if the error persists after the restoration.
Method 7: Repair QuickBooks Installation
1. Prepare for Repair: Close QuickBooks and all related processes. Ensure you have your QuickBooks installation CD or downloadable installer.
2. Backup Company files to avoid data loss.
3. Access Control Panel. Go to the Control Panel.
4. Repair QuickBooks:
- In Programs and Features, locate QuickBooks.
- Click on Uninstall/Change and select the Repair tab.
5. Restart Your System: Once the repair utility has completed, restart your system.
Method 8: Run QuickBooks in Safe Mode
1. Open Run Tab: Press `Win + R`.
2. Enter Msconfig: Type `msconfig` and hit Enter.
3. Select Safe Boot: Under the Boot tab, select the Safe Boot option.
4. Hide Microsoft Services: In the Services tab, check “Hide all Microsoft services” and ensure QuickBooks-related services are enabled.
5. Open QB and see if you can access the company file.
Conclusion
If you follow the given directions, errors such as QuickBooks Error Codes 6190 and 816 are simple to fix. However, in cases of major issues, specialist applications for QuickBooks file recovery and repair are preferred. Reach out to our 24/7 QB Data Recovery Support Team at +1 844-712-2521.
FAQ’s
Q1.What is the purpose of the QuickBooks tool hub?
The QB tool hub offers solutions for several QuickBooks-related products. You can find different tools from the tool hub to remove the errors faced while working on the software.
Q2. How to fix QuickBooks error 6190?
Use the QuickBooks Doctor file. It is a diagnosing tool provided by Intuit that resolves common QuickBooks errors, including Error 6190. Run the tool to scan and repair issues with your company file. Ensure that your QB desktop software is up to date.
Q3. How to fix QuickBooks hosting mode?
- Open QuickBooks Desktop on the host computer.
- Tap on the File menu.
- Hover over Utilities and select Host Multi-User Access.
- Click Yes to enable Hosting Mode.
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